The Customer Service Support (CSS) person is one of the first points of contact for the company’s customer. The CSS is responsible for ensuring proper and accurate information regarding the service of the customer’s freight. The CSS maintains an efficient, professional and stellar example of what the company stands for not only to our customer base but to our internal customers, our driving fleet. The cultivation of both customers is essential function and an example of our company culture, The PRIDE Way.
Schedule: Monday through Friday, 7 am to 4 pm
Pay starts at: $18-20/ per hour DOE and includes a discretionary, performance-based, monthly incentive
Equal Opportunity Employer: Of course.
Benefits: We get paid weekly! Health, Dental, Life, Vision and other voluntary benefits. We offer a 401k plan with a 20% match. We also offer sick/vacation time and a great working environment.
- Data entry
- Appointment setting
- Daily communication with customer regarding loads
- Load tracking
- Load editing
- Problem solving
- Customer web site maintenance
- Attendance is an essential job function
- Customer Service
- Professional writing abilities
- Hours of Service (HOS)
- Transportation Knowledge
- Good knowledge of Microsoft office
- Problem solving
- Team work
- Back-up for ISR and all other positions within respective POD
Qualified applicants will complete a pre-employment drug screen (hair follicle testing), verification of employment and background screen.**
**Applicants with a criminal history are not automatically disqualified. We review on a case by case basis.
- Weekly pay
- Health, Dental, Life, Vision and other voluntary benefits
- 401k Plan with an employer match
- Sick and vacation time
- Company sponsored events like contests, BBQ’s and other fun stuff (always involving food)
- A great culture and environment in which to work